There are a number of organisations
and bodies supporting the activities of the Call & Contact Centre sector
locally, nationally and internationally below we have provided links to
their websites.
Call Centre Benchmarking Improving standards in the Call and Contact Centre sector
Call Centre Expo Website for the UK Call Centre exhibition
Institute of Direct Marketing Facilitating development and training
Merseyside Contact Centre Forum Promotes an effective and competitive Merseyside contact centre environment and enables Merseyside contact centres to benefit from support and expertise which is available locally, nationally and internationally
Marketing
EWA Bespoke Communications Business communications company with expertise in the Call Centre s
News
Call Center World (US Site) Looking at all things relating to the Call Centre industry
Organisations
Call & Contact Centre Association Professional body for Call and Contact Centres in the UK
Call Centre Benchmarking Improving standards in the Call and Contact Centre sector
Call Centre Expo Website for the UK Call Centre exhibition
Institute of Direct Marketing Facilitating development and training
Merseyside Contact Centre Forum Promotes an effective and competitive Merseyside contact centre environment and enables Merseyside contact centres to benefit from support and expertise which is available locally, nationally and internationally
